Very positive, friendly team from start to finish- from William who quoted the work to the team that did the water extraction. They were professional, knowledgable, worked fast, checked back regularly on the drying (post-water extraction). They took many photos and flooring samples of the damaged floor to provide the insurance company- which helped us provide what our insurance company required. I've not scoped pricing for these kinds of services, but they were thorough, and used heavy duty equipment, moisture meters, etc. - hence the "4 stars" on value for the money.